We strive to produce the world’s finest high performance vessels and also to deliver an after sales service that will exceed the most demanding expectation.
In-Build and Pre-Delivery
Inspections take place to coincide with major milestones and stage payments where deviances may be easily resolved.
A full pre-delivery inspection process is undertaken to include acceptance sea trials and systems testing, which generates a work list to be rectified prior to handover. This includes a final specification appraisal, cosmetic inspections and account for all soft furnishings and dispatch equipment.
Warranty and Safety
Our EDRS (electronic document reference systems) provide permanent availability of warranty and safety information for your vessel. This password protected area in your Account ensures essential data is readily available when needed.
What's more, our electronic tracking facility updates you whenever an item is due for maintenance or when warranties expire.
Service Centre Network
Our team in Europe includes over 25 certified service centres. These operations have been handpicked taking into consideration: facilities, staff, customer references and experience.
All authorized service centre staff have been specifically trained on the Nor-Tech product allowing them to deliver the quality and service level expected by Nor-Tech Owners.
Online Service Assistance
Online Service tools allow you to find your nearest service center with a click of a button. Serial, model and warranty information is available immediately, allowing you an absolutely hassle free experience.
Service call-centre assistance is also available if you prefer. This team will gather information regarding the issue, schedule repair with the most suitable centre, track progress and return your vessel or parts to you as quickly as possible.
Exclusive to Nor-Tech owners, our Fly-out service is the only such service available word wide and is a click away for you if needed.
Specialist engineers and technicians are on standby to fly to you if required.